| Shipping Policy: Most items will be shipped out within 5-7 business days except major national holidays. We can usually receive your credit card payment or PayPal payment instantly right after you initiate your payment.
Return Goods: We'll exchange/credit a product, even if you make the error, but you'll be responsible for all transportation charges. If we make a mistake, we will be responsible for all shipping charges. Authorization must be obtained from us for the return of goods. All requests for returns must be made within 30 days of receipt of goods. The returned package must be received within 15 business days after authorization of return.
When returning products, we strongly recommend the use of a carrier that can track packages. You also assume responsibility for insuring the returned item.
All items must be returned in "as new" condition in the original packaging and have all accessories. Unless we make mistake, shipping charge is not refundable and we will not pay return shipping charge.
How and where do I return product(s)?
If a product does not meet your expectations, return it to us within 30 days of purchase and we will gladly exchange it or refund the full purchase price (shipping charge not included). Please return to Real Industrial Radio, 13017 Barton Rd, Whittier, Ca 90605, United States with original packing list which indicate invoice number. |
